The Ideal apprentice will assist and keep track of our operations to ensure that Trend Micro continuously provides excellent service. Roles and Responsibility: Assist in Service Operations. Ensure Trend Micro products and services are stable and available 24/7. Create tools to improve our daily data collection and targets monitoring. Qualifications: Knowledge in Networks and Troubleshooting. Candidate must be currently enrolled in a Bachelor's degree in Computer Science, Information Technology, or equivalent. With 500 or more internship hours requirement. Available to have mid or night shift rotation during the internship training Available to work on a hybrid or remote set-up Be Passionate. Be Innovative. Be a Trender. Be #EngineeredToDoGood.

MEL and Smart Shopper intern will support the B2B Applications using SAP Technology, modules and tables They will be doing ticket analysis in accordance with procedure. Performing checks in difference SAP Systems and Digital applications Identify L2 teams to engage and escalate Perform initial assessment of priority of the issue Check Data on the backend system, transaction and tables Communicate and collaborate with users and teams Duties and Task Complete frontend and backend platform discovery, KT document review, and workflow familiarization activities Analyze ticket types according to its correct priority level and analyze according to the issue Participate in team meetings, KT discussions, and coaching sessions to understand operational processes and support expectations Define the ticket SLA; service expectations and ticket category Develop Ticket Management Rules Participate in operational discussions, ticket reviews, and KT sessions to improve technical understanding Handle end-to-end ticket resolution independently Adherence to compliance and rules Prepare and present a PowerPoint presentation summarizing key learnings, completed activities, challenges encountered, and overall, KT experience at the end of the training program Qualifications Candidate must be enrolled/graduate in Bachelor's/College Degree, IT, Computer Science or equivalent. Basic knowledge or exposure to SAP Systems, ERP Systems/Business applications, Ticketing or incident management tools, Database concepts, tables, and transactions Familiarity in SAP Modules (MM, SD, FICO etc.), Backend systems checking and troubleshooting Familiarity in Service Desk or Application Support processes and SLA and ticket prioritization concepts Applicants must be willing to work in Muntinlupa City. No work experience is required. Ability to follow instructions and work within a development team environment Work Condition Working Set Up - Hybrid (3days Onsite, 2days WFH per week) Working Schedule - 24/7 Shifting schedule. Amenable to morning, mid and night shift Willing to work on rotating schedules including weekends. 960 hours or equivalent of 6 months contract With Allowances

Make your next big career move by applying as KMC Solutions' next IT OSS INTERNSHIP ! IT OSS Part-Time Employment is responsible for providing technical and non-technical assistance to all end-users and IT infrastructure support. On top of your salary, here are the exciting benefits you can look forward to: You’ll be interacting with key players such as C-level executives from enterprise-level organizations which can expand your skills and network. Making sound decision-making and flexibility to ensure team dynamics and productivity. Hybrid work setup Competitive salary and benefits HMO + free dependent Access to KMC's exclusive pantry (MadMax Coffee, Fresh Fridge) Diverse learning & growth opportunities Accessible Cloud HR platform (Sprout) Above standard leaves The main responsibilities of a IT OSS INTERNSHIP include: Assist staff performing system back up and maintenance functions Assist network and hardware troubleshooting Assist in updating user and technical documentation Run calls to troubleshoot desktop and PC problems Provide help desk support to staff requiring technical assistance Assist with building and deploying desktop computers and laptops images for deployment. Other responsibilities as directed by supervisor.

What you'll be doing Providing support to the IT team with day-to-day tasks and troubleshooting Assisting with the development, testing and implementation of new IT systems and applications Helping to maintain and update existing IT infrastructure and software Participating in projects to enhance the company's technological capabilities Gaining exposure to a range of IT disciplines, including programming, network administration and software development What we're looking for Currently enrolled in an Information & Communication Technology or related degree Strong analytical and problem-solving skills Excellent communication and interpersonal abilities Familiarity with programming languages, databases, and IT tools Eager to learn and develop new technical skills Ability to work effectively both independently and as part of a team

Key Responsibilities Assist in testing system enhancements and new features in HRIS and CRM platforms. Document test results, bugs, and system issues for resolution. Perform User Acceptance Testing (UAT) and validate system functionality. Assist in monitoring and maintaining system data accuracy. Coordinate with the Systems Automation team in identifying and reporting system improvements. Help prepare test cases, user guides, and system documentation. Provide basic support for system-related concerns and inquiries. Perform other administrative and technical tasks assigned by the supervisor. Qualifications Currently pursuing a Bachelor's Degree in Information Technology, Computer Science, Computer Engineering, Information Systems, or any related IT/Computer Studies course. Must be able to render at least 400 or more internship hours. Familiarity with HRIS and CRM systems is an advantage. Basic knowledge of software testing, troubleshooting, and documentation. Strong analytical and problem-solving skills. Detail-oriented, organized, and eager to learn.

We are looking for a Systems Analyst Intern to assist in analyzing system requirements and supporting system improvements. The intern will work closely with both technical and business teams.

Please read carefully the section in bold: This is a school-required internship for 4th year students (or those in their last year of college) only who are required to render at least 400 hours and live near Legazpi Village, Makati City. Only those who meet this criteria will be contacted. As an intern, you will focus on learning and adopting the Qlik Sense business intelligence (BI) tool to support our analytics team in daily operations and tasks. You will be guided to become proficient in Qlik Sense and will contribute to the team by assisting with application development, documentation, embedded analytics initiatives, and market analysis. This role also provides exposure to advanced analytics capabilities including AI-driven insights, predictive analytics using Qlik Predict, and emerging Agentic AI concepts within the Qlik ecosystem. This is a hands-on opportunity to gain practical experience in BI, embedded analytics architecture, and AI-enabled analytics practices in a professional environment. Key Responsibilities Learning and Development Gain hands-on experience with Qlik Sense through structured training and mentorship. Understand the fundamentals of data modeling, data visualization, and self-service analytics. Learn core concepts of Embedded Analytics, Predictive Analytics, and AI-driven decision support. Explore AI Analytics features including Qlik Predict and Agentic AI use cases within business workflows. Support for Analytics Team Assist the analytics team in daily operations including data preparation, dashboard enhancement, and performance tuning. Support embedded analytics initiatives by helping integrate Qlik dashboards into internal portals or third-party systems. Collaborate with team members on ongoing projects to provide insights, KPI analysis, and AI-driven recommendations. Technical Documentation Prepare technical specifications for Qlik Sense applications to ensure clarity and consistency. Document data models, transformation logic, and embedded analytics integration flows. Create documentation for predictive models and AI-enabled analytics workflows for internal reference. Application Development Support the creation and deployment of Qlik Sense applications tailored to business requirements. Develop interactive dashboards and reports that deliver actionable insights. Assist in designing and testing embedded analytics solutions for web or portal integration. Support implementation of AI Analytics features such as: Predictive modeling using Qlik Predict Insight generation using Qlik Sense Exploration of automation and AI-driven decision workflows leveraging Agentic AI concepts within the Qlik Cloud ecosystem Qualifications Currently pursuing or recently completed a degree in Data Analytics, Information Technology, Computer Science, Business, or a related field. Strong interest in data analytics and business intelligence tools. Basic knowledge of data visualization concepts is an advantage. Excellent communication and problem-solving skills. Proficient in Microsoft Office (Excel, Word, PowerPoint). What We Offer Comprehensive training on Qlik Sense and its applications. Hands-on experience working with real-world data analytics projects. Mentorship from experienced professionals in the analytics field. Exposure to the BI and analytics industry and tools. A collaborative and innovative work environment.