About the Company
VRXE is a Philippine-based tech and entertainment company focused on immersive Virtual Reality (VR) experiences, hardware services, and custom solutions for gaming, events, education, and business applications. They provide VR rentals, on-site event support, equipment repairs and maintenance, accessories upgrades, and technical troubleshooting services.
Role Overview
As an IT Intern – Tech Support, you’ll assist in supporting VR systems and customer technology issues to help ensure smooth operations for both in-house services and client-facing events. This role is ideal for someone who enjoys hands-on tech work, learning about VR hardware, and helping users solve hardware/software problems.
Key Responsibilities
- Assist with diagnosing, troubleshooting, and resolving hardware and software issues on VR equipment and peripherals. (inferred)
- Support set-up, testing, and configuration of VR units before events, rentals, or demonstrations. (inferred)
- Help maintain and update inventory records for devices, accessories, and repair tasks. (inferred)
- Assist in routine maintenance, cleaning, and performance checks on VR headsets and related gear. (inferred)
- Provide basic technical support and guidance to team members and clients during on-site services or events. (inferred)
Learning Opportunities
- Real-world troubleshooting of cutting-edge VR hardware and software.
- Exposure to immersive technology operations within entertainment, business, and event settings.
- Hands-on experience with equipment maintenance workflows and technical documentation.
- Customer support skills in a fast-paced tech environment.